Privacy Policy for AceMyNursingExams

Last updated: December 2, 2025

AceMyNursingExams ("AceMyNursingExams", "we", "us", or "our") is committed to protecting the privacy of everyone who uses our website, online services, and exam preparation tools. This Privacy Policy explains how we collect, use, store, and protect your personal information when you create an account, purchase study materials, or interact with our platform. By using the Website, you agree to the practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the Website.

1. Information We Collect

We collect information to provide you with personalized, accurate, and effective exam preparation tools. The information we collect includes the following:

1.1 Personal Identification Information

  • Full name
  • Email address
  • Phone number (if provided)
  • Login details and profile data

1.2 Payment and Transaction Information

  • Billing address
  • Payment method details (handled securely by third-party processors)
  • Purchase history and subscription details

Note: We do not store full credit or debit card numbers. All payment processing is handled securely by certified payment providers.

1.3 Technical and Usage Data

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, actions taken on the Website
  • Cookies, session IDs, browser storage data

1.4 Learning and Performance Data

  • Practice scores and exam attempts
  • Your progress, correct/incorrect answers
  • Performance insights used to personalize your study experience

1.5 Information You Choose to Provide

  • Support requests or messages
  • Survey responses or feedback
  • Optional profile information

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from you: when creating an account, subscribing, or contacting support.
  • Automatically: when you browse or interact with the Website.
  • From third parties: analytics tools, payment processors, or referral partners.

3. How We Use Your Information

We use your data only for legitimate purposes related to providing our services. These purposes include:

  • Account creation and authentication
  • Providing exam prep materials and personalized study tools
  • Processing payments and subscription renewals
  • Improving questions, analytics, and content based on performance data
  • Sending important updates about your account or purchased products
  • Detecting fraud, abuse, or unauthorised account activity
  • Complying with legal obligations

We may also use aggregated, non-identifiable data to improve our products. Aggregated data does not identify any individual user.

4. Cookies and Tracking Technology

We use cookies and similar tools to improve the Website, remember your preferences, keep you logged in, analyze performance, and personalize content. You may disable cookies in your browser settings, but doing so may limit certain features.

5. Sharing of Your Information

We do not sell your personal data. We share it only when necessary to operate the Website, comply with the law, or protect our services.

5.1 Service Providers

We may share information with trusted providers who help us operate the platform:

  • Payment processors
  • Cloud hosting companies
  • Email and SMS communication services
  • Analytics and security partners
  • Customer support tools

5.2 Legal Requirements

We may disclose information if required by law, regulation, court order, or government request.

5.3 Protection of Users and Platform

We may share information when necessary to detect fraud, enforce terms, protect the Website, or prevent harm to AceMyNursingExams or our users.

6. International Data Transfers

Some service providers may process data outside your country. Whenever this occurs, we ensure that appropriate data protection safeguards are applied, including secure transfer protocols, encryption, and compliance with international privacy standards.

7. How We Protect Your Information

We use multiple security measures to keep your information safe, including:

  • Encrypted connections (HTTPS)
  • Secure password hashing
  • Firewall and server protection
  • Access controls for internal staff
  • Regular security monitoring and updates

While no system can guarantee perfect security, we take every reasonable step to safeguard your personal data.

8. Data Retention

We keep your information only as long as necessary to provide our services, meet legal obligations, resolve disputes, or enforce agreements.

  • If you close your account, we may retain limited information for compliance or record-keeping.
  • Learning performance data may be anonymized and used to improve future study features.

9. Your Rights

You may request the following at any time:

  • Access to the personal data we hold about you
  • Correction of inaccurate information
  • Deletion of your account and associated data (where legally allowed)
  • Restriction of certain types of processing
  • Withdrawal of consent for email marketing
  • Export of your data in a readable format (where applicable)

To exercise any of these rights, contact us using the details at the end of this Policy.

10. Children's Privacy

AceMyNursingExams is not designed for individuals under 18. We do not knowingly collect information from minors. If you believe a minor has created an account, contact us immediately so we can remove it.

11. Third-Party Links

Our Website may include links to external sites. We are not responsible for their privacy practices or content. You should review the privacy policy of any site you visit.

12. Updates to This Privacy Policy

We may update this Policy from time to time. When changes are made, the "Last updated" date at the top will be revised. Significant updates may be communicated through email or notifications. Your continued use of the Website means you accept the updated Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may reach us at:

For information about our service terms, please see our Terms and Conditions.

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